Legal Notice

Identification data

The owner of this website is GRACIOSAMAR CRUCEROS, with address at C/ Chafaris, 25, Arrecife. Registered in the Mercantile Register of Arrecife, volume 405, folio 112, page IL-9.675. Contact e-mail administracion@graciosamar.com. The access and navigation of a user through the website implies knowledge and unreserved acceptance of the following General Conditions.
 

LANZAROTESEATOURS.COM Tourist Intermediation Registration Number I-0002308.1
 

General conditions of use and acceptance of the same

The present General Conditions of Use of the Website, together with the general contracting conditions that govern the provision of services, and/or the particular conditions that may be established, have the purpose of regulating both the provision of information and the commercial relations that may arise between Graciosamar Cruceros and the users of the Website. The navigation and/or use of any of the services of the website implies the acceptance as a user, without reservations of any kind, of each and every one of the present General Conditions of Use of the General Contracting Conditions that govern the provision of the services offered on the website and/or the particular conditions that may be established.
 

The information that appears on this website is current as of the date of its last update. Graciosamar Cruceros reserves the right to update, modify or delete the information on this website, and may limit or deny access to it.
 

This website may not be altered, changed, modified or adapted. However, Graciosamar Cruceros reserves the right to make, at any time, as many changes and modifications as it deems appropriate, and may make use of this right at any time and without prior notice. Graciosamar Cruceros reserves the right to update the general conditions of carriage at any time. Such changes and modifications will not affect the contracts already signed between Graciosamar Cruceros and its clients, without prejudice to the modifications that may be mutually agreed upon and the cases of fortuitous events or force majeure.
 

Intellectual and industrial property

All the contents of the Website, such as photographs, graphics, images, texts, icons, technology, software, links and other audiovisual or sound contents, as well as its graphic design (hereinafter, the "Contents") and source codes, are intellectual property of Graciosamar Cruceros, the Website developer, or third parties, and are duly registered or in the process of being registered, and none of the exploitation rights over them can be understood to be transferred to the User beyond what is strictly necessary for the correct use of the Website.
 

Graciosamar Cruceros does not grant any licence or authorisation of use of any kind on its intellectual and industrial property rights or on any property or right related to the website and the services offered.
 

The modification, copy, alteration, reproduction, adaptation or translation by the user or third parties without their express authorisation is expressly prohibited.
 

The User is authorised to copy and print extracts or documents from this Website, except for content which is the property of a third party and has been identified as such, for non-commercial use, provided that all such copies and printouts contain all copyright or other intellectual property rights notices and disclaimers contained therein. None of the Graciosamar Cruceros logos and trademarks may be used or reproduced without our prior written permission.
 

The availability of all these elements owned by Graciosamar Cruceros or third parties that appear on the website does not imply, in any case, the transfer of ownership or the granting of a right of use in favour of the user.
 

Apart from what is specifically mentioned above, the reproduction of part or all of the content of this website in any form, including framing, the creation of any derivative work based on this website and/or its content and the incorporation of its content into other websites, electronic retrieval systems or publications is prohibited.
 

In the event that any User or third party considers that their legitimate rights have been violated by the introduction of a certain content on the Website, they must notify Graciosamar Cruceros immediately.
 

It is forbidden any attempt to obtain the contents of the website by any means other than those made available to the users as well as those usually used in the network, as long as they do not cause any damage to the Graciosamar Cruceros website.
 

The users who voluntarily provide images or other graphic or multimedia information to Graciosamar Cruceros, at the same time transfer their reproduction rights during the time that said material remains on the web server. In any case, Graciosamar Cruceros is not under any obligation to the user with respect to such information, and reserves the right to remove it at any time and without prior notice.
 

Exclusion of responsibility

Graciosamar Cruceros will not be held responsible for possible damages or losses that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operation of this electronic system, caused by reasons beyond the control of Graciosamar Cruceros; delays or blockages in the use of this electronic system caused by deficiencies or overloads in its Data Processing Centre, telephone lines, the Internet system or other electronic systems; nor any damage that may be caused by third parties through illegal interference beyond the control of Graciosamar Cruceros. Likewise, Graciosamar Cruceros is exonerated from any responsibility for any damage that the user may suffer as a consequence of errors, defects and omissions in the information provided, as long as it comes from an external source. Notwithstanding the above, under no circumstances will the existing contracts between Graciosamar Cruceros and its clients be affected, except in the case of unforeseen circumstances or force majeure.

User obligations

In general, the user is obliged to comply with the present General Conditions of Use, as well as to comply with the special warnings or instructions of use contained in the same or in the Website and to always act in accordance with the law, good customs and the requirements of good faith, using the appropriate diligence for the nature of the service he/she enjoys, abstaining from using the Website in any way that could impede, damage or deteriorate the normal functioning of the same, the goods or rights of Graciosamar Cruceros, its suppliers, the rest of the users or in general of any third party.
 

Specifically, and without this implying any restriction to the obligation assumed by the user in general in accordance with the previous section, the user undertakes to use the services and contents of the website in accordance with the Law, the present General Conditions of use, being obliged to: (i) to provide truthfully the data provided and to keep them updated; (ii) not to introduce, store or disseminate on or from the Website, any information or material that is defamatory, libellous, obscene, threatening, xenophobic, incites violence or discrimination on grounds of race, sex, ideology, religion or that in any way violates morality, public order, fundamental rights, public freedoms, honour, privacy or the image of third parties and in general the regulations in force. (iii) Not to introduce, store or spread through the website any computer program, data, virus, code, hardware or telecommunications equipment or any other electronic or physical instrument or device that may cause damage to the website, any of the services, or any of the equipment, systems or networks of Graciosamar Cruceros, any user, Graciosamar Cruceros suppliers or in general any third party, or that in any other way is capable of causing any type of alteration or prevent the normal operation of the same; (iv) to properly safeguard the "User Name" and "Password" provided by Graciosamar Cruceros to the users, as identifying and enabling elements for the access to the different services offered on the website, committing not to transfer their use or to allow access to them to third parties, assuming the responsibility for any damages that may arise from an improper use of them. Likewise, the user undertakes to inform Graciosamar Cruceros, as soon as possible, of any loss or theft as well as any risk of access to the "User Name" and/or "Password" by a third party; (v) Not to carry out advertising, promotional or commercial exploitation activities through the Website, not using the contents and in particular the information obtained through the Website to send advertising, send messages for direct sales purposes or for any other commercial purpose, or to collect or store personal data of third parties; (vi) Not to use false identities or impersonate others when using the Website or any of the services of the Website, including the use of passwords or access codes of third parties or in any other way; (vii) Not to destroy, alter, use for use, disable or damage the data, information, programmes or electronic documents of Graciosamar Cruceros, its suppliers or third parties; (viii) Not to introduce, store or disseminate through the web any content that infringes intellectual or industrial property rights or business secrets of third parties, or in general any content of which it does not have the right, in accordance with the law, to make it available to third parties.
 

The communications from Graciosamar Cruceros to the User will be carried out according to the data provided by the User when registering on the Website. The user who contracts services through the website must declare to be of legal age according to the Spanish legislation and in case of contracting by minors, the authorization of the parents or guardians will be required to enjoy the contracted service.
 

Personal data protection policy

For the purposes of Organic Law 15/1999, of 13 December, on the Protection of Personal Data, you are hereby informed that the data collected by this form or other data that you provide us with at any time throughout the relationship that you maintain with the company through its website, may be included in an automated and/or non-automated personal data file whose purpose is to control bookings and issue tickets. The boxes marked are compulsory, so that failure to complete them will result in your not obtaining the product or service requested.
 

By sending this form, the user expressly consents to the processing of his/her data as well as the communication of the same, for the aforementioned purpose, to companies associated with Graciosamar Cruceros or others with which Graciosamar Cruceros has signed a commercial or collaboration agreement, the recipients of the information being the commercial departments of these companies.
 

Graciosamar Cruceros with address at C/ Chafaris Nº 25, Arrecife de Lanzarote, and as responsible for the file, guarantees the exercise of the rights of access, rectification, cancellation and opposition of the data provided for which you should contact us by e-mail to the address lopd@lanzaroteseatours.com with express indication of the following data: Name and Surname, as well as the ID/Passport number that appears in our Data Base. Likewise, the user undertakes to respect the confidentiality of the data included in the file and to use them in accordance with the purpose of the file, registered with the Spanish Data Protection Agency.
 

Applicable law and jurisdiction

These General Conditions shall be interpreted and governed in accordance with Spanish law.
 

For any litigious matter derived from the existence, access, use or content of the General Conditions, both the Client and Graciosamar Cruceros, expressly waiving any other jurisdiction that may correspond to them, submit to the exclusive jurisdiction and competence of the Courts and Tribunals of Arrecife.
 

Secure payment

Graciosamar Cruceros incorporates Thawte encryption technology that allows the secure transmission of information over the Internet, by encoding the transmitted data using a formula that "decodes" the data. Without the proper decoder, the transmission would look like meaningless text, which is completely useless.
 

Conditions of contract of carriage

Customers purchasing a ticket with Graciosamar Cruceros will be subject to the conditions of the contract of carriage which are available at the points of sale, maritime stations and the Company's website. This document sets out the procedure for ticket changes, cancellations and refunds, the latest boarding time and the conditions for luggage and prohibited objects, among other points.